What is RatingFlow?
RatingFlow is a leading online reputation management platform designed to help local businesses, agencies, and service providers automate the collection of positive feedback while protecting your brand from public negativity. As a powerful Google review management software, RatingFlow solves the critical issue of low review volume and the disproportionate impact of negative ratings. By creating a seamless digital funnel, the platform acts as a shield for your business, ensuring that satisfied customers publicly advocate for your brand while unsatisfied customers are routed to a private resolution channel.Key features
Automated review requests
Send bulk review requests via SMS and email. Get more Google reviews with zero friction.
QR code review management
Generate custom QR codes for receipts, tables, or front desks that allow customers to review instantly.
White label for agencies
Rebrand the entire dashboard and reporting system. Offer reputation management under your own brand.
Website widgets
Display your latest 4 and 5-star ratings directly on your website to increase conversions.
How it works
RatingFlow operates on a smart-routing system that segments customer sentiment before it goes public:Customer receives review request
You send automated review requests via SMS, email, or customers scan a QR code at your location.
Customer rates their experience
Customers select a star rating (1-5) on a private landing page before being directed anywhere public.
Smart routing based on rating
Happy customers (4-5 stars) are redirected to public platforms like Google, Facebook, or Trustpilot. Unsatisfied customers (1-3 stars) are routed to a private feedback form.
Why businesses choose RatingFlow
Boost local SEO
Higher volume of positive reviews means higher rankings in the Local Pack and Google Maps.
Protect brand integrity
Filter out unfair or emotional 1-star rants before they become permanent.
Increase revenue
Businesses with 4.5+ star ratings generate significantly more revenue than competitors.
Get started
Ready to transform your online reputation? Follow our quickstart guide to set up your account and send your first review request in minutes.RatingFlow is trusted by small business owners, digital marketing agencies, healthcare providers, hospitality businesses, and real estate professionals.